Privacy Policy

Zenified.uk – Privacy Policy

Last Updated: 24/02/2025 Zenified.uk (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, zenified.uk, or use our services. By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal data when you interact with our website:
  • Personal Data: Name, email address, telephone number, and any other details you voluntarily provide via forms on the website.
  • Usage Data: Information such as IP address, browser type, and pages visited on our site, collected automatically through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:
  • To respond to your enquiries and provide requested services (e.g., booking a call or consultation).
  • To improve our website and services.
  • To send periodic emails regarding your service requests, updates, and other related content.
  • For internal analytics and performance tracking.

3. How We Protect Your Data

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and personalise content. Cookies are small files stored on your device that allow us to remember your preferences and improve site functionality. These tracking technologies may include:
  • Google Products: We use Google services to store and process data collected from our website and interactions. These services may include Google Drive, Google Sheets, and Google Analytics. Google’s privacy policy applies to any data processed through their services.
  • ElevenLabs: Communications recorded by our AI agent may be processed and stored by ElevenLabs for analysis, service improvement, and follow-up purposes. ElevenLabs’ privacy policy applies to any data handled through their platform.
  • Meta Pixel: We use the Meta Pixel (formerly Facebook Pixel) to track and analyse user interactions on our site, enabling targeted advertising and retargeting through Meta platforms.
  • Reddit Pixel: We use the Reddit Pixel to track and measure user interactions, which helps optimise advertising on Reddit.
  • LinkedIn Insight Tag: We use the LinkedIn Insight Tag to gather data about your interactions on our website to enhance our advertising efforts on LinkedIn.
  • TikTok Pixel: We use the TikTok Pixel to track website interactions and improve the effectiveness of TikTok ads.
You can manage your cookie preferences through your browser settings or by using the opt-out options provided by third-party services. For more information on how to manage cookies, please consult your browser’s help section.

5. Third-Party Services

We may use third-party services to store, process, and manage your data. These services include:
  • Google Products: As mentioned, we use Google services to store and process data collected from our website and interactions. Google’s privacy policy applies to any data processed through their services.
  • ElevenLabs: Communications recorded by our AI agent may be processed and stored by ElevenLabs for analysis, service improvement, and follow-up purposes. ElevenLabs’ privacy policy applies to any data handled through their platform.
  • Pixels from Meta, Reddit, LinkedIn, TikTok: These third-party services collect data through tracking technologies (pixels) to help us improve our marketing efforts. These platforms may collect, store, and process data according to their own privacy policies.
These third-party services may collect, store, and process data according to their own privacy policies. We are not responsible for the privacy practices of these third parties.

6. Your Rights

You have the following rights regarding your personal data:
  • The right to access and request a copy of the personal data we hold about you.
  • The right to correct or update your personal data.
  • The right to request the deletion of your personal data.
  • The right to object to or restrict the processing of your personal data.
  • The right to withdraw your consent at any time (where applicable).
To exercise these rights, please contact us at hello@zenified.uk.

7. Children’s Privacy

Our website and services are not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: Email: hello@zenified.uk